DennisBeaverAttorney Dennis Beaver has practiced law for many years in Bakersfield, California. Read more about Dennis and his background here. Dennis is a syndicated newspaper columnist and writes a weekly column entitled “You and the Law”. There have been numerous requests over the years to make these articles available and we are happy to offer them here. They are also indexed for your convenience. Dennis loves to hear from his readers and welcomes your suggestions or questions. If you have any ideas for articles you would like to see or if you have any questions regarding previous articles, use our handy contact form to send Dennis a message. You will find complete contact information for Dennis Beaver and his law office here.

Internet service providers short-changing customers with poor WiFi

July 19, 2014   •  By Dennis Beaver

Are you happy with your internet service provider? Or, like a shocking percentage of subscribers, do you feel taken advantage of, not receiving what you’re paying for, good Wi-Fi?

The American Customer Satisfaction Index has, again for 2014, put America’s 7,000 ISP’s in the same category as subscription TV services — at the bottom of their list.

In an email, “Ben,” a senior technician with a Northern California ISP admits “serious deficiencies in service and equipment, especially Wi-Fi range issues, all across the country.”…click here to read more