by Dennis Beaver | auto repair, lemon law, warranty
January 23, 2016 • By Dennis Beaver Driving a lemon is much more than an inconvenience — constantly taking the car back to the dealer to attempt repairs because, “This time we can fix it, for sure,” as countless owners have been told. “If your car stalls for no...
by Dennis Beaver | business, consumer, fraud, restaurant, scam
November 11, 2022 • By Dennis Beaver Over the many years writing this column, I’ve listened to thousands of reader’s complaints about customer service, believing they had not received what they had paid for. Most were acting in good faith, honestly feeling they were...
by Dennis Beaver | ethics, lawyers, marriage
April 14, 2023 • By Dennis Beaver Lawyers have a duty to advise their clients of potholes they might not be aware of. As you will see, at times this becomes complicated, when “who is the client?” becomes a difficult question to answer. When the lawyer feels that a...
by Dennis Beaver | dating
October 29, 2016 • By Dennis Beaver “I would like you and your wife to meet my girlfriend, ‘Donna,’ this Saturday, dinner, my treat, Italian,” said “Tom,” who practices law in Southern California and has been a great resource for this column. “She is just...
by Dennis Beaver | charity, customer service, customers, management, retail
November 24, 2025 • By Dennis Beaver When was the last time that you were paying for your groceries or other items, and the cashier asked, “Would you like to round up your total for charity?” Perhaps they didn’t tell you which charity. Or maybe they...
