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‘Water everywhere — and then two angels showed up’

by Dennis Beaver | homeowner's insurance, insurance claim

May 26, 2012 (Original publish date) • By Dennis Beaver Returning home from a day trip in the early hours of the morning to water everywhere set the stage for a rare positive email from Becky, a retired high school English teacher living in Visalia with her husband....

A ‘Fast, Fair and Friendly’ Fail: Farmers Irks Customers With Its Handling of a Data Breach

by Dennis Beaver | claims adjuster, data breach, identity theft, insurance, insurance claim

October 13, 2025 • By Dennis Beaver In early September, I began hearing from readers all across the country who had the same question: “Should I drop my current policy with Farmers Insurance and go with some other company?” This was the first time in...

Advice for dealing with claims adjusters

by Dennis Beaver | insurance, insurance claim

February 21, 2015 • By Dennis Beaver Picture yourself running your own little convenience store in a poor section of town with a large, highly superstitious, immigrant population. It’s Christmas Eve, and normally lots of moms with their kids would be shopping, but...

After a fire loss – dealing with your insurance company

by Dennis Beaver | homeowner's insurance, insurance, insurance claim

January 21, 2022 • By Dennis Beaver 
 The proper smoke and carbon monoxide (CO) alarms can mean the difference between having a home to live in and employees not out of a job because the boss wasn’t one of the 80% of deaths from home fires that occur between the hours...

Are unethical claims adjusters born that way or made?

by Dennis Beaver | consumer, homeowner's insurance, insurance, insurance claim

November 24, 2017 • By Dennis Beaver     A recent article dealt with the consequences of rejecting advice from professional tree trimmers to eliminate the chance of a giant, 75-foot tall eucalyptus tree causing significant property damage or death when it falls. Fall...

Auto insurance companies expect you to be a mind reader

by Dennis Beaver | auto insurance, insurance, insurance claim

April 19, 2014   •  By Dennis Beaver Driving home, on the same road you’ve driven thousands of times, doing about 25 mph, suddenly, with no warning, a car pulls a U-turn right in front of you. Attempting to avoid the accident, you veer to the right, but still collide,...
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