by Dennis Beaver | consumer, fraud
November 25, 2022 • By Dennis Beaver It isn’t often that I am a “witness” to a glaring example of consumer fraud, but thanks to “Frank” and his grandmother, “Thelma,” I was “virtually” standing next to her, listening to an optical salesperson violate several of their...
by Dennis Beaver | business, consumer, fraud, restaurant, scam
November 11, 2022 • By Dennis Beaver Over the many years writing this column, I’ve listened to thousands of reader’s complaints about customer service, believing they had not received what they had paid for. Most were acting in good faith, honestly feeling they were...
by Dennis Beaver | consumer, scam, timeshare
October 21, 2022 • By Dennis Beaver Last week I made it clear that, in my legal opinion, the way that the timeshare industry deals with owners who want out of their contracts reminds me of racketeering. Pity the poor timeshare owner who was a victim of lie after lie...
by Dennis Beaver | consumer, scam, timeshare
October 14, 2022 • By Dennis Beaver If you own a timeshare or, God forbid, are considering buying one, I have one word of advice that has made the timeshare industry mad at me following my April 2021 article quoting Salem, Oregon, attorney Eric Olsen. Replying to my...
by Dennis Beaver | business, consumer, lawyers, return policy
October 7, 2022 • By Dennis Beaver Let’s say you purchase a used car from a dealership and later want to bring it back for a refund. Do you have the legal right to get your money back regardless of the reason? Does the “Three-Day Cooling Off Period” apply? That’s what...
by Dennis Beaver | advertising, career, consumer, discrimination, employment
September 16, 2022 • By Dennis Beaver “There is a huge market – millions of people – that could be a missed opportunity for American business,” says author Susan Golden, who teaches at the Stanford Graduate School of Business and is considered one of the...
