by Dennis Beaver | consumer, return policy, warranty
November 2, 2018 • By Dennis Beaver For anyone shopping for a major appliance –dishwasher, refrigerator or a washer/dryer –how would you answer these questions? What should you expect from an appliance dealer when its service department has had multiple, failed...
by Dennis Beaver | attorney fees, background checks, consumer, lawyers, warranty
November 17, 2017 • By Dennis Beaver
Before a lawyer files a lawsuit, there has to be a justifiable, legal reason to do so. Picture yourself as the client in this situation: An attorney you have been referred to is aware that no provable, underlying reason to...
by Dennis Beaver | consumer, warranty
July 7, 2017 • By Dennis Beaver “Last year you had an excellent article about the Kirby Vacuum Cleaner company stepping in, cancelling the contract, arranging for a complete refund to a woman who suffered from a traumatic brain injury who should never have purchased...
by Dennis Beaver | consumer, warranty
April 21, 2017 • By Dennis Beaver Chances are that if you heard someone say “Bromic” you would think that it was a disease, as in “I had a really bad case of Bromic.” In fact, that’s precisely what Hanford readers Nick and Nanci Groenenberg wound up with, as you will...
by Dennis Beaver | warranty
November 12, 2016 • By Dennis Beaver Is there such a thing as a “windproof” umbrella? That’s what Los Angeles readers, the Harrisons, thought they had purchased before flying from LAX to Seattle on Oct. 13 for a class reunion. The 13th would validate its bad-luck...
by Dennis Beaver | auto repair, lemon law, warranty
January 30, 2016 • By Dennis Beaver If you been taking your car in repeatedly for warranty service on a substantial problem — such as stalling, brakes, steering — and the dealer just can’t seem to repair it, chances are it is covered by the Lemon Law. Last week we...
