by Dennis Beaver | consumer, warranty
January 07, 2012 (Original publish date) • By Dennis Beaver Before buying, study the warranty carefully. What does it cover? How long does it last? Is it written in easy to understand language? What is excluded? Comparison shop, not just shutters or blinds, but...
by Dennis Beaver | consumer, warranty
April 21, 2017 • By Dennis Beaver Chances are that if you heard someone say “Bromic” you would think that it was a disease, as in “I had a really bad case of Bromic.” In fact, that’s precisely what Hanford readers Nick and Nanci Groenenberg wound up with, as you will...
by Dennis Beaver | warranty
November 12, 2016 • By Dennis Beaver Is there such a thing as a “windproof” umbrella? That’s what Los Angeles readers, the Harrisons, thought they had purchased before flying from LAX to Seattle on Oct. 13 for a class reunion. The 13th would validate its bad-luck...
by Dennis Beaver | consumer, return policy, warranty
November 2, 2018 • By Dennis Beaver For anyone shopping for a major appliance –dishwasher, refrigerator or a washer/dryer –how would you answer these questions? What should you expect from an appliance dealer when its service department has had multiple, failed...
by Dennis Beaver | false advertising, homeowner, Rooftop Solar Panels, tax scam, warranty
August 5, 2025 • By Dennis Beaver Solar-panel salespeople who rip off older people and families trying to make ends meet have joined dishonest timeshare salespeople in my book of some of the worst crooks on the planet. Let me be clear: Rooftop solar technology is...
by Dennis Beaver | auto repair, lemon law, warranty
January 30, 2016 • By Dennis Beaver If you been taking your car in repeatedly for warranty service on a substantial problem — such as stalling, brakes, steering — and the dealer just can’t seem to repair it, chances are it is covered by the Lemon Law. Last week we...