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‘You Owe Me a Refund’: Readers Report Challenging Their Attorneys’ Bills

by Dennis Beaver | AI, AI - Artificial Intelligence, attorney fees, clients, liability

The article about lawyers billing clients for hours of work that AI did in seconds generated quite a response. One law firm even called a staff meeting to say that they’re exploring how to address the issue. The other angle of the article — lawyers’...

Billed 12 Hours for a Few Seconds of Work: How AI Is Helping Law Firms Overcharge Clients

by Dennis Beaver | AI - Artificial Intelligence, attorney fees, clients, liability

The ability of AI to reduce the time required for certain legal tasks is exposing both the legal profession’s reliance on the billable hour to boost firms’ income and the unrealistic expectations that lawyers face to remain employed. January 13, 2026  • By...

Passing the Bar, But Failing at Courtesy: Not Returning Phone Calls Is a Good Way to Run Afoul of Your State Bar

by Dennis Beaver | American Bar Association (ABA), bar exam, clients, complaint, lawyers

Ignoring calls and messages isn’t just the leading cause of disciplinary complaints against attorneys — it reflects a troubling lack of professional responsibility and empathy. September 8, 2026  • By Dennis Beaver In all states, the most common complaint filed...

Want to sue a client for unpaid fees? That can backfire on you

by Dennis Beaver | clients, debt collection, insurance, lawyers, malpractice insurance

February 28, 2025 • By Dennis Beaver In some cases, it’ll work out better if you let it go instead of trying to force a deadbeat client, patient or customer to pay your bill. We’ve all heard the saying “happy wife, happy life.” Of course, today, we might update the...

Why a Law Firm Secretly Recording Client Conversations Is Wrong (and Illegal)

by Dennis Beaver | attorney, attorney client privilege, clients, consent, employees, lawyers, video

May 20, 2025 • By Dennis Beaver When you meet with your attorney and paralegal, the one thing that you can count on and don’t even give a second thought to is that your conversation will be confidential. Indeed, the attorney-client privilege — confidentiality of...

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  • Passing the Bar, But Failing at Courtesy: Not Returning Phone Calls Is a Good Way to Run Afoul of Your State Bar September 8, 2026
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