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‘You Owe Me a Refund’: Readers Report Challenging Their Attorneys’ Bills

by Dennis Beaver | AI, AI - Artificial Intelligence, attorney fees, clients, liability

The article about lawyers billing clients for hours of work that AI did in seconds generated quite a response. One law firm even called a staff meeting to say that they’re exploring how to address the issue. The other angle of the article — lawyers’...

Billed 12 Hours for a Few Seconds of Work: How AI Is Helping Law Firms Overcharge Clients

by Dennis Beaver | AI - Artificial Intelligence, attorney fees, clients, liability

The ability of AI to reduce the time required for certain legal tasks is exposing both the legal profession’s reliance on the billable hour to boost firms’ income and the unrealistic expectations that lawyers face to remain employed. January 13, 2026  • By...

Want to sue a client for unpaid fees? That can backfire on you

by Dennis Beaver | clients, debt collection, insurance, lawyers, malpractice insurance

February 28, 2025 • By Dennis Beaver In some cases, it’ll work out better if you let it go instead of trying to force a deadbeat client, patient or customer to pay your bill. We’ve all heard the saying “happy wife, happy life.” Of course, today, we might update the...

Why a Law Firm Secretly Recording Client Conversations Is Wrong (and Illegal)

by Dennis Beaver | attorney, attorney client privilege, clients, consent, employees, lawyers, video

May 20, 2025 • By Dennis Beaver When you meet with your attorney and paralegal, the one thing that you can count on and don’t even give a second thought to is that your conversation will be confidential. Indeed, the attorney-client privilege — confidentiality of...

Recent Posts

  • How the Billable Hour Can Break Even a Strong Moral Compass: This Marriage Is at Risk of Becoming Collateral Damage to Firm Profits August 11, 2026
  • Are Your Secrets Safe With a Law Firm’s Receptionist? All About Attorney-Client Privilege (Though Kenny Is Clearly in Big Trouble) August 3, 2026
  • The Billable Hour Is on Life Support: How AI Is Killing the Clock July 27, 2026
  • Loyalty Points and a Widow’s Interaction with Customer Service: What Happens When a Company Forgets the Human Behind the Account July 20, 2026
  • Implied Easements and Hostile Neighbors: How a Couple Avoided Being Landlocked After Their Cranky New Neighbor Moved In July 13, 2026
  • ‘They Are Putting Residents’ Lives at Risk’: Behind the Scenes at an Assisted Living Facility July 8, 2026
  • Buying a House Together When You’re Not Married? A Lawyer Explains Why It’s One of the Worst Financial Moves You Can Make July 6, 2026

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