by Dennis Beaver | auto insurance, consumer
December 24, 2021 • By Dennis Beaver
“In June of 2021 you had an hysterical article about a parking lot accident at a Jack in the Box in St. Louis, Missouri that involved a cast of characters suitable for Saturday Night Live,” began an email from ‘Eddie,’ a retired...
by Dennis Beaver | business, consumer, restaurant
October 21, 2021 • By Dennis Beaver
Thinking of taking your staff, clients or family out to a nice restaurant? Before going, “Please be aware that COVID has not only brought about short term challenges to dining out, but long term issues which will not be to the...
by Dennis Beaver | business, conflict of interest, consumer
October 1, 2021 • By Dennis Beaver
“Jake,” a civil engineer, ordered a specialty laptop directly from the manufacturer’s sales department along with two pre-installed software programs that were essential for his work. He was given one assurance after another...
by Dennis Beaver | business, complaint, complaint letter, consumer
September 24, 2021 • By Dennis Beaver
This column is often copied on complaints readers have sent to businesses, governmental agencies and professional service providers. Some are easy to read, coming right to the point, outlining what happened and the desired...
by Dennis Beaver | business, complaint, consumer, property damage
May 11, 2021 • By Dennis Beaver We have all seen the modern version of county fair hawkers on the various home shopping channels. Southern California resident Julia Ortiz was watching Shop HQ in March of this year and saw an item, “That seemed ideal for my 75 year-old...
by Dennis Beaver | business, consumer, contractor, liability
March 2, 2021 • By Dennis Beaver Today’s story will be of special interest to three groups of readers: 1. Anyone who owns a condominium under the management of an HOA, a Home Owners Association. 2. Managers of HOAs. 3. Companies who contract with HOAs and cause damage...