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The wrong way to respond to angry clients or customers

by Dennis Beaver | business, complaint, consumer

December 9, 2022 • By Dennis Beaver Our recent article about the restaurant patron who “lost it” when his steak was served rare and not medium – threatening an online defamation campaign unless he was paid $500 – got a very large reader response. Richart Ruddie,...

How to leave your employer, go out on your own and get sued!

by Dennis Beaver | business, employment, lawsuit

November 18, 2022 • By Dennis Beaver “Wanting to learn the ropes from our employer and go out on our own is something that many employees consider,” observes Southern California Business attorney Glen Dickinson. Dickinson adds, “And if you go about...

When a customer has a gun to your head

by Dennis Beaver | business, consumer, fraud, restaurant, scam

November 11, 2022 • By Dennis Beaver Over the many years writing this column, I’ve listened to thousands of reader’s complaints about customer service, believing they had not received what they had paid for. Most were acting in good faith, honestly feeling they were...

Thinking of buying a used car? What you need to know

by Dennis Beaver | business, consumer, lawyers, return policy

October 7, 2022 • By Dennis Beaver Let’s say you purchase a used car from a dealership and later want to bring it back for a refund. Do you have the legal right to get your money back regardless of the reason? Does the “Three-Day Cooling Off Period” apply? That’s what...

Sign this petition or risk losing your job

by Dennis Beaver | business, employment, leadership, politics

September 23, 2022 • By Dennis Beaver Fifty more migrants arrived outside Vice President Kamala Harris’s residence in Washington, D.C., on Saturday, days after two buses carrying asylum seekers arrived at her Naval Observatory home from Texas earlier this week,...

Mutiny at the seafood restaurant

by Dennis Beaver | business, employment, false advertising

August 19, 2022 • By Dennis Beaver The telephonic “SOS” was at 10 a.m. from “crew members” at “Captain Looney’s Seafood Restaurant,” a small chain of fast-casual restaurants specializing in sustainable seafood. On a speaker phone were the lovely voices of two servers,...
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