by Dennis Beaver | business, consumer, settlement
January 13, 2023 • By Dennis Beaver It’s no secret that the lifespan of major household appliances has shrunk dramatically. At one time, you bought a washer and dryer combo and it would last well over 20 years. Today, you would be lucky to see those essential home... by Dennis Beaver | business, complaint, consumer
December 9, 2022 • By Dennis Beaver Our recent article about the restaurant patron who “lost it” when his steak was served rare and not medium – threatening an online defamation campaign unless he was paid $500 – got a very large reader response. Richart Ruddie,... by Dennis Beaver | consumer, fraud
November 25, 2022 • By Dennis Beaver It isn’t often that I am a “witness” to a glaring example of consumer fraud, but thanks to “Frank” and his grandmother, “Thelma,” I was “virtually” standing next to her, listening to an optical salesperson violate several of their... by Dennis Beaver | business, consumer, fraud, restaurant, scam
November 11, 2022 • By Dennis Beaver Over the many years writing this column, I’ve listened to thousands of reader’s complaints about customer service, believing they had not received what they had paid for. Most were acting in good faith, honestly feeling they were... by Dennis Beaver | consumer, scam, timeshare
October 21, 2022 • By Dennis Beaver Last week I made it clear that, in my legal opinion, the way that the timeshare industry deals with owners who want out of their contracts reminds me of racketeering. Pity the poor timeshare owner who was a victim of lie after lie... by Dennis Beaver | consumer, scam, timeshare
October 14, 2022 • By Dennis Beaver If you own a timeshare or, God forbid, are considering buying one, I have one word of advice that has made the timeshare industry mad at me following my April 2021 article quoting Salem, Oregon, attorney Eric Olsen. Replying to my...