by Dennis Beaver | employment, workplace
May 3, 2014 • By Dennis Beaver “Dr. Tom,” as his patients love to call him, is a young dentist in California’s Central Valley not far from Fresno. “He is the gentlest person I could ever imagine going to,” his receptionist, Traci, e-mailed You and the Law. “I...
by Dennis Beaver | employment, workplace
March 23, 2008 (Original publish date) • By Dennis Beaver “Mr. Beaver, I am office manager for a medical clinic that is owned and operated by physicians originally from overseas. I want to stress that they are excellent docs. I am writing you out of frustration...
by Dennis Beaver | employment, workplace
October 12, 2013 • By Dennis Beaver Phone his office, and chances are good that you’ll hear a pleasant voice answer with “Navid, may I help you.” Not many luxury hotel managers will answer their own phone, and fewer still put on a waiter’s outfit, serve guests and bus...
by Dennis Beaver | workplace
April 6, 2013 • By Dennis Beaver While there are hundreds of thousands of cellphone applications — commonly referred to as apps — which claim an ability of doing almost anything, some are downright dangerous to your wallet if believed. Sergio discovered just how...
by Dennis Beaver | employment, workplace
October 06, 2012 (Original publish date) • By Dennis Beaver One job in all of North America has the highest turnover and lowest employee satisfaction rate based on government and industry surveys, and we have all met at least one such unhappy person. So, what’s that...
by Dennis Beaver | employment, workplace
September 29, 2012 (Original publish date) • By Dennis Beaver Today we begin a series that will be of special interest to a group of people who have some of the most difficult jobs in the world and whose work is often underappreciated by their customers, as well as by...
