by Dennis Beaver | consumer
June 04, 2011 (Original publish date) • By Dennis Beaver Last week we began our look into a situation most of us would rather avoid, and that’s getting a call from a bill collector concerning a very old account – so old, in fact, that you have no idea if...
by Dennis Beaver | business, complaint, consumer
March 4, 2022 • By Dennis Beaver
“Be it a mom and pop neighborhood store or a Fortune 500 corporation, the surest way of getting into legal hot water is operating on an assumption that you understand the law as it applies to your business, failing to seek legal...
by Dennis Beaver | business, conflict of interest, consumer
October 1, 2021 • By Dennis Beaver
“Jake,” a civil engineer, ordered a specialty laptop directly from the manufacturer’s sales department along with two pre-installed software programs that were essential for his work. He was given one assurance after another...
by Dennis Beaver | complaint, consumer, ethics
June 3, 2006 (Original publish date) • By Dennis Beaver This past August, Gracie and Cecil Bailey wanted to have their carpets cleaned. “There are two carpet cleaning companies in town that use the Chem-Dry method, and we had been very satisfied with one...
by Dennis Beaver | consumer, return policy, warranty
November 2, 2018 • By Dennis Beaver For anyone shopping for a major appliance –dishwasher, refrigerator or a washer/dryer –how would you answer these questions? What should you expect from an appliance dealer when its service department has had multiple, failed...
by Dennis Beaver | business, consumer, settlement
January 13, 2023 • By Dennis Beaver It’s no secret that the lifespan of major household appliances has shrunk dramatically. At one time, you bought a washer and dryer combo and it would last well over 20 years. Today, you would be lucky to see those essential home...
