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The Truth About the Dark Side of Rooftop Solar Panels

by Dennis Beaver | false advertising, homeowner, Rooftop Solar Panels, tax scam, warranty

August 5, 2025 • By Dennis Beaver Solar-panel salespeople who rip off older people and families trying to make ends meet have joined dishonest timeshare salespeople in my book of some of the worst crooks on the planet. Let me be clear: Rooftop solar technology is...

Bill Bought a Fridge, and Then His Nightmare Began

by Dennis Beaver | business, complaint, consumer, return policy, warranty

June 24, 2025 • By Dennis Beaver If you are about to buy a major appliance from Lowe’s or Home Depot, you might want to read this story first and take a moment to consider how angry, frustrated and upset you would feel if what happened to Southern California resident...

When Your Car Is Fixed, But You’ve Still Got the Problem

by Dennis Beaver | auto repair, business, warranty

April 1, 2025 • By Dennis Beaver A few hours after Betty-Ann, 85, one of my readers in Louisville, took her 2020 luxury car to the dealer because the brakes were loudly squeaking, a service writer (aka a service adviser) phoned and said, “We fixed the problem under...

The case of the unrepairable KitchenAid fridge

by Dennis Beaver | consumer, return policy, warranty

November 2, 2018 • By Dennis Beaver For anyone shopping for a major appliance –dishwasher, refrigerator or a washer/dryer –how would you answer these questions? What should you expect from an appliance dealer when its service department has had multiple, failed...

A lawsuit filed without legal basis damages

by Dennis Beaver | attorney fees, background checks, consumer, lawyers, warranty

November 17, 2017 • By Dennis Beaver     
 Before a lawyer files a lawsuit, there has to be a justifiable, legal reason to do so. Picture yourself as the client in this situation: An attorney you have been referred to is aware that no provable, underlying reason to...

A look at the Kirby Vacuum Cleaner warranties

by Dennis Beaver | consumer, warranty

July 7, 2017 • By Dennis Beaver   “Last year you had an excellent article about the Kirby Vacuum Cleaner company stepping in, cancelling the contract, arranging for a complete refund to a woman who suffered from a traumatic brain injury who should never have purchased...
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