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Fish and Chips? More Like Fish and a Side of Customer Confusion and Anger

by Dennis Beaver | attorney, business, customer service, customers, false advertising, management

November 11, 2025 – now updated November 18, 2025 • By Dennis Beaver Update: California Fish Grill has let us know that they have tweaked their menu options. Their note is included at the bottom of this article. Today’s story will be of special interest to...

A Nightmare for Parents: How to Navigate the Legal Boundaries of Tenant Rights During a Family Crisis

by Dennis Beaver | EPO, family law, landlord/tenant, law enforcement, parenting

November 3, 2025 • By Dennis Beaver There is a great benefit in having a family doctor and lawyer who build strong, lasting relationships, often with several generations of the same family. The result is more personalized, effective health care and prompt access to...

This Is Why Judge Judy Says Details Are Important in Contracts: This Contract Had Holes

by Dennis Beaver | contractor, contracts, customers, homeowner's insurance, lawyers

October 28, 2025 • By Dennis Beaver If you are in a line of work that requires a written contract — such as painting and wall coverings, flooring or remodeling — today’s story will help keep you out of hot water. Let’s talk about contracts. On any reality...

Supermarkets Have Become a Pickpockets’ Paradise: How to Avoid Falling Victim

by Dennis Beaver | business, customers, management, retail

October 20, 2025 • By Dennis Beaver Our September 5 article, The Unsung Hero of Aisle 5: A Tale of Forgotten Change and Compassion at the Supermarket, led to many comments from readers across the country, including this email from “Wyatt,” a grocery store...

A ‘Fast, Fair and Friendly’ Fail: Farmers Irks Customers With Its Handling of a Data Breach

by Dennis Beaver | claims adjuster, data breach, identity theft, insurance, insurance claim

October 13, 2025 • By Dennis Beaver In early September, I began hearing from readers all across the country who had the same question: “Should I drop my current policy with Farmers Insurance and go with some other company?” This was the first time in...

The Spendthrift Trap: Here’s One Way to Protect Your Legacy From an Irresponsible Heir

by Dennis Beaver | attorney, estate planning, family law, inheritance

October 7, 2025 • By Dennis Beaver “Arthur” asked one of the most frequent questions I hear from readers about one of the biggest frustrations in estate planning: “Is there some way to prevent a financially irresponsible child from squandering his...

Dealing With a Bad HOA Board? This Book Could Be Your Battle Plan

by Dennis Beaver | attorney, community, HOA, homeowner, property values

September 30, 2025 • By Dennis Beaver If you live in a neighborhood that is governed by homeowners association (HOA) rules, or are considering buying into such a neighborhood, then I’ve got a book recommendation for you. The recently published Bad HOA: The...

What One Widow’s Ordeal Teaches Us About Marriage and Money

by Dennis Beaver | background checks, family, marriage, senior care

September 22, 2025 • By Dennis Beaver “My mother was a 72-year-old widow when she met ‘William’ at church and was soon swept off her feet. He claimed to have lost his wife some years earlier. “She described him as her Prince Charming — he took...

How an Expired Passport Thwarted Blackmail (and What Other Important Documents You Should Keep)

by Dennis Beaver | alcohol abuse, blackmail, documents, drug use, family

September 15, 2025 • By Dennis Beaver If you watched the original The A-Team action-adventure television series in the 1980s or in reruns, one line from that show probably stuck in your memory: “I love it when a plan comes together.” I said the same thing...

Want to Advance on the Job? Showing Some Courtesy and Appreciation Could Help

by Dennis Beaver | customer service, employees, good manners, management

September 8, 2025 • By Dennis Beaver Today’s article was prompted by the chief human resources officer (CHRO) at a Texas-based agricultural sales company wanting to discuss a topic that she feels would be valuable for college students, recent graduates and new...
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Recent Posts

  • Fish and Chips? More Like Fish and a Side of Customer Confusion and Anger
  • A Nightmare for Parents: How to Navigate the Legal Boundaries of Tenant Rights During a Family Crisis
  • This Is Why Judge Judy Says Details Are Important in Contracts: This Contract Had Holes
  • Supermarkets Have Become a Pickpockets’ Paradise: How to Avoid Falling Victim
  • A ‘Fast, Fair and Friendly’ Fail: Farmers Irks Customers With Its Handling of a Data Breach

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