How long is a ‘lifetime warranty?’

December 31, 2011 (Original publish date) • By Dennis Beaver When a business doesn’t care about customer service, things go wrong. Most of us only want to be treated fairly, and to receive what we have paid for. That’s what Mary Ann Borges of Hanford...

How long should a lawyer keep a clients file?

November 30, 2018 • By Dennis Beaver “Mr. Beaver, I am calling you from my lawyer’s office. I came here asking for a copy of my auto accident file,” ‘Randy’ stammered, the degree of frustration in his voice rising with each second. “They told me that he is in a...