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The case of the blinds seller blind to laws that apply to her business

by Dennis Beaver | business, complaint, consumer

March 4, 2022 • By Dennis Beaver 
 “Be it a mom and pop neighborhood store or a Fortune 500 corporation, the surest way of getting into legal hot water is operating on an assumption that you understand the law as it applies to your business, failing to seek legal...

Need a good laugh? Spend time on the Better Business website

by Dennis Beaver | business, complaint, scam

November 19, 2021 • By Dennis Beaver 
 In need of a good laugh in these depressing times? Read on. Make a list of the insurance companies that we see advertised all the time and then type BBB – it hardly matters which name you enter. A Better Business Bureau...

Complaints that get results/replies that win you customers

by Dennis Beaver | business, complaint, complaint letter, consumer

September 24, 2021 • By Dennis Beaver 
 This column is often copied on complaints readers have sent to businesses, governmental agencies and professional service providers. Some are easy to read, coming right to the point, outlining what happened and the desired...

A closer look at the perils of shopping on the boob tube


by Dennis Beaver | business, complaint, consumer, property damage

May 11, 2021 • By Dennis Beaver We have all seen the modern version of county fair hawkers on the various home shopping channels. Southern California resident Julia Ortiz was watching Shop HQ in March of this year and saw an item, “That seemed ideal for my 75 year-old...

What to do when a bad review is posted about your business

by Dennis Beaver | business, complaint, workplace

June 26, 2020 • By Dennis Beaver  At one time or another every business will have a negative review about them posted on social media. If that’s already happened to you, it’s no secret that this is frustrating, and highly upsetting, especially if there is no basis for...

Are you represented by an addicted lawyer?

by Dennis Beaver | attorney fees, complaint, consumer, drug use, lawyers

December 1, 2017 • By Dennis Beaver     Regardless of what area of law an attorney specializes in, this is a high-stress occupation. Law is a “people” business; people and problems, often of their own creation, many expecting the attorney to “fix” it with one phone...
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