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Think You’re Too Busy to Do an Estate Plan? In 3 Hours (Seriously), You Could Save Your Heirs Months (or Years) of Stress and Heartache

by Dennis Beaver | business, estate planning, financial, retirement, trusts, will

The cost of delaying estate planning is far greater than the time it takes to get the ball rolling. Sudden illness and accidents don’t send you a heads-up before they happen, and the remedy is far easier than you think. March 24, 2026  • By Dennis Beaver Imagine...

Snail Mail vs Email Fail: How E-Billing Has Led to Missed Payments and Fraud Risks (What Can You Do?)

by Dennis Beaver | accounting, business, customers, documents, Email, U.S. Postal Service, US Mail

Email-only billing has created problems for some customers as bills land in spam folders and payment disputes ensue, not to mention heightened fraud risks. March 16, 2026  • By Dennis Beaver Once upon a time in a galaxy far, far away, e-mailed invoices became common,...

What Makes This Business So Successful? We Find Out From the Founder’s Kids

by Dennis Beaver | business, community, customers, employees, family

The children of Morgan Clayton, founder of Tel-Tec Security Systems in Bakersfield, California, share how their father’s wisdom, life experience and caring nature have turned their family business into a locally respected powerhouse. December 15, 2025  • By...

Fish and Chips? More Like Fish and a Side of Customer Confusion and Anger

by Dennis Beaver | attorney, business, customer service, customers, false advertising, management

November 11, 2025 – now updated November 18, 2025 • By Dennis Beaver Update: California Fish Grill has let us know that they have tweaked their menu options. Their note is included at the bottom of this article. Today’s story will be of special interest to...

Supermarkets Have Become a Pickpockets’ Paradise: How to Avoid Falling Victim

by Dennis Beaver | business, customers, management, retail

October 20, 2025 • By Dennis Beaver Our September 5 article, The Unsung Hero of Aisle 5: A Tale of Forgotten Change and Compassion at the Supermarket, led to many comments from readers across the country, including this email from “Wyatt,” a grocery store...

The Unsung Hero of Aisle 5: A Tale of Forgotten Change and Compassion at the Supermarket

by Dennis Beaver | business, customer service, customers, employees, management

September 2, 2025 • By Dennis Beaver “Mr. Beaver, something we all take for granted,” wrote “Neal,” a manager for a large supermarket in Atlanta, “is paying for our groceries and receiving change. “The cashier’s role in these...
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Recent Posts

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  • Think You’re Too Busy to Do an Estate Plan? In 3 Hours (Seriously), You Could Save Your Heirs Months (or Years) of Stress and Heartache
  • Snail Mail vs Email Fail: How E-Billing Has Led to Missed Payments and Fraud Risks (What Can You Do?)
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