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Bill Bought a Fridge, and Then His Nightmare Began

by Dennis Beaver | business, complaint, consumer, return policy, warranty

June 24, 2025 • By Dennis Beaver If you are about to buy a major appliance from Lowe’s or Home Depot, you might want to read this story first and take a moment to consider how angry, frustrated and upset you would feel if what happened to Southern California resident...

The High Price of Skipping Workers’ Comp Insurance

by Dennis Beaver | business, contractor, employees, employment, Workers Comp Insurance, workplace

June 3, 2025 • By Dennis Beaver “Mr. Beaver, my wife and I are very active 85-year-old semiretired architects. We are still running our own business, but on a greatly reduced basis. We have no full-time employees. Once in a while, if we have to be out of town or if...

I Found Out What It Takes for a Family Business to Thrive

by Dennis Beaver | business, family

May 5, 2025 • By Dennis Beaver Some of the largest, oldest, most successful companies in our country were founded by families. The Snickers and Milky Way bars we pick up at the convenience store are produced by the Mars family — the second-wealthiest in America. Other...

How Business Owners Can Prepare for a Terminal Diagnosis

by Dennis Beaver | business, employees, estate planning, family, hospice

April 29, 2025 • By Dennis Beaver Business owners, longtime employees, families — we are all caught up in life’s challenges. Things go along more or less the same day after day, and then, out of the blue, come the words no one ever wants to hear: It’s terminal. “So...

His Employees Don’t Work ‘For’ Him, But ‘With’ Him

by Dennis Beaver | attorney, business, dui - drunk driving, employees, lawyers

April 8, 2025 • By Dennis Beaver “Mr. Beaver, your recent story about the employer who recommended a personal injury law firm to his employees because he liked the firm’s television ads hit a nerve with me. I am involved in something similar that I would like to...

When Your Car Is Fixed, But You’ve Still Got the Problem

by Dennis Beaver | auto repair, business, warranty

April 1, 2025 • By Dennis Beaver A few hours after Betty-Ann, 85, one of my readers in Louisville, took her 2020 luxury car to the dealer because the brakes were loudly squeaking, a service writer (aka a service adviser) phoned and said, “We fixed the problem under...
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