by Dennis Beaver | consumer, technology
August 14, 2020 • By Dennis Beaver Today’s story will be of special interest to anyone who is tired of so many news broadcasts that are politically biased and want a different–and possibly more objective–view of the news from sources outside of the United States. But...
by Dennis Beaver | consumer, warranty
January 07, 2012 (Original publish date) • By Dennis Beaver Before buying, study the warranty carefully. What does it cover? How long does it last? Is it written in easy to understand language? What is excluded? Comparison shop, not just shutters or blinds, but...
by Dennis Beaver | compassion, complaint letter, consumer, customer service, management
A widow was blocked from using her late husband’s loyalty points by a company that prioritized rigid, heartless bureaucracy over basic human compassion and common sense. What businesses can learn about customer service from her story. July 20, 2026 • By Dennis...
by Dennis Beaver | business, consumer, technology
January 5, 2024 • By Dennis Beaver “In 2022, executives at BMW came upon a brilliant, if perverted, idea to extract more money from customers,” observes Michigan attorney Steve Lehto, who has practiced in the fields of Lemon Law and Consumer Protection for over 30...
by Dennis Beaver | consumer
April 7, 2006 (Original publish date) • By Dennis Beaver Costco has become a great weekend hangout for the entire family. Where else can you spend hours walking indoors where it’s nice and warm in winter, or cool in summer, and get to munch on all kinds of free...
by Dennis Beaver | consumer, restaurant, return policy
May 19, 2017 • By Dennis Beaver What are your rights – and what should you do – when a restaurant’s description of a certain dish leaves out important information, or, what they bring to your table in no way comes close to what most people expect? While visiting San...
