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Fish and Chips? More Like Fish and a Side of Customer Confusion and Anger

by Dennis Beaver | attorney, business, customer service, customers, false advertising, management

November 11, 2025 – now updated November 18, 2025 • By Dennis Beaver Update: California Fish Grill has let us know that they have tweaked their menu options. Their note is included at the bottom of this article. Today’s story will be of special interest to...

FTC finally does something about fake reviews

by Dennis Beaver | business, consumer, false advertising, fraud

October 24, 2024 • By Dennis Beaver How often have you read a glowing online review–about a business, lawyer, physician, you name it, anything–believed the review, bought the product, dined in the restaurant, or hired the person, only to be disappointed? Do you know...

Go back to Costco – look at the Motorola walkie-talkies

by Dennis Beaver | complaint, false advertising

September 6, 2014   •  By Dennis Beaver “I cannot tell you who I work for, but if you go to Costco and find a bubble package of Motorola Talkabout 2-Way Radios, flip it over and read the information that describes how far–the range–you can get, I think you will be...

Helping to make business’ a little more honest–The BBB

by Dennis Beaver | consumer, false advertising

June 8, 2018 • By Dennis Beaver Recently, as clients came into our office, we handed them a sheet of paper and said, “We are going to say the names of three large companies. When you hear each name, please write down the first word that comes to mind about the...

Learn a Language in Three Weeks? Really?

by Dennis Beaver | advertising, education, false advertising

May 3, 2019 • By Dennis Beaver You have no doubt heard commercials for Babbel, Rosetta Stone or other computer assisted language learning programs which make claims along the lines of “You can learn a new language in three weeks.” In fact, both Rosetta Stone and...

Learn a new language, play guitar in 10 days (and other fairy tales)

by Dennis Beaver | false advertising

March 24, 2012 (Original publish date) • By Dennis Beaver   We have all seen ads for Rosetta Stone, Pimsleur or similar “teach yourself a foreign language” courses which claim you can accomplish this feat “in just a few days without boring memorization, studying...
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