by Dennis Beaver | business, community, customers, employees, family
The children of Morgan Clayton, founder of Tel-Tec Security Systems in Bakersfield, California, share how their father’s wisdom, life experience and caring nature have turned their family business into a locally respected powerhouse. December 15, 2025 • By...
by Dennis Beaver | charity, customer service, customers, management, retail
November 24, 2025 • By Dennis Beaver When was the last time that you were paying for your groceries or other items, and the cashier asked, “Would you like to round up your total for charity?” Perhaps they didn’t tell you which charity. Or maybe they...
by Dennis Beaver | attorney, business, customer service, customers, false advertising, management
November 11, 2025 – now updated November 18, 2025 • By Dennis Beaver Update: California Fish Grill has let us know that they have tweaked their menu options. Their note is included at the bottom of this article. Today’s story will be of special interest to...
by Dennis Beaver | contractor, contracts, customers, homeowner's insurance, lawyers
October 28, 2025 • By Dennis Beaver If you are in a line of work that requires a written contract — such as painting and wall coverings, flooring or remodeling — today’s story will help keep you out of hot water. Let’s talk about contracts. On any reality...
by Dennis Beaver | business, customers, management, retail
October 20, 2025 • By Dennis Beaver Our September 5 article, The Unsung Hero of Aisle 5: A Tale of Forgotten Change and Compassion at the Supermarket, led to many comments from readers across the country, including this email from “Wyatt,” a grocery store...
by Dennis Beaver | business, customer service, customers, employees, management
September 2, 2025 • By Dennis Beaver “Mr. Beaver, something we all take for granted,” wrote “Neal,” a manager for a large supermarket in Atlanta, “is paying for our groceries and receiving change. “The cashier’s role in these...
