by Dennis Beaver | business, community, customers, employees, family
The children of Morgan Clayton, founder of Tel-Tec Security Systems in Bakersfield, California, share how their father’s wisdom, life experience and caring nature have turned their family business into a locally respected powerhouse. December 15, 2025 • By...
by Dennis Beaver | customer service, employees, good manners, management
September 8, 2025 • By Dennis Beaver Today’s article was prompted by the chief human resources officer (CHRO) at a Texas-based agricultural sales company wanting to discuss a topic that she feels would be valuable for college students, recent graduates and new...
by Dennis Beaver | business, customer service, customers, employees, management
September 2, 2025 • By Dennis Beaver “Mr. Beaver, something we all take for granted,” wrote “Neal,” a manager for a large supermarket in Atlanta, “is paying for our groceries and receiving change. “The cashier’s role in these...
by Dennis Beaver | Bully, business, employees, ethics, management
July 22, 2025 • By Dennis Beaver “Recently, the insurance property adjusting firm I work for hired a brother and sister, ‘Jack and Jill,’ who are competent, but their behavior around our supervisor, who is a bully, is creating a toxic environment....
by Dennis Beaver | business, employees, employment, equipment, management, safety, vehicle maintenance
July 15, 2025 • By Dennis Beaver What do you think is the most dangerous season for drivers? Many of us would think, “Winter, of course, with snow and ice in many parts of the country.” That’s what I thought, but was corrected by a longtime friend of...
by Dennis Beaver | business, contractor, employees, employment, Workers Comp Insurance, workplace
June 3, 2025 • By Dennis Beaver “Mr. Beaver, my wife and I are very active 85-year-old semiretired architects. We are still running our own business, but on a greatly reduced basis. We have no full-time employees. Once in a while, if we have to be out of town or if...