by Dennis Beaver | business, employees, estate planning, family, hospice
April 29, 2025 • By Dennis Beaver Business owners, longtime employees, families — we are all caught up in life’s challenges. Things go along more or less the same day after day, and then, out of the blue, come the words no one ever wants to hear: It’s terminal. “So... by Dennis Beaver | bank, credit bureaus, credit cards, customer service
April 22, 2025 • By Dennis Beaver As you read today’s article, imagine yourself in the shoes of my reader, Dr. Tom, who, like millions of us, has seen customer service vanish at just about every large bank in the country. We begin with a question: When was the last... by Dennis Beaver | insurance, insurance claim, property damage, public adjuster
April 15, 2025 • By Dennis Beaver In recent months, we have all been witness to the wildfires, tornadoes and floods that have torn through cities and rural areas across our country. As so many property owners are learning, time does not heal all wounds, especially... by Dennis Beaver | attorney, business, dui - drunk driving, employees, lawyers
April 8, 2025 • By Dennis Beaver “Mr. Beaver, your recent story about the employer who recommended a personal injury law firm to his employees because he liked the firm’s television ads hit a nerve with me. I am involved in something similar that I would like to... by Dennis Beaver | auto repair, business, warranty
April 1, 2025 • By Dennis Beaver A few hours after Betty-Ann, 85, one of my readers in Louisville, took her 2020 luxury car to the dealer because the brakes were loudly squeaking, a service writer (aka a service adviser) phoned and said, “We fixed the problem under... by Dennis Beaver | employees, employment, medicine, workplace
March 27, 2025 • By Dennis Beaver This is one of the worst flu seasons in many years. A few days ago, infectious specialist “Dr. M” called from NYU Langone and asked that I discuss the risks to co-workers, when someone with a cold or the flu uses over-the-counter... by Dennis Beaver | false advertising, lawyers, personal injury, television
March 17, 2025 • By Dennis Beaver When was the last time that, when watching TV, you did not see commercials for personal injury law firms who claimed to “fight” for their clients, or offered glowing testimonials from deliriously happy people displaying high-dollar... by Dennis Beaver | book, courage, defy, divisiveness, injustice, justice, morally, outrage, resilience
March 11, 2025 • By Dennis Beaver If you saw the 1976 movie Network, you’ll remember the line of dialogue that’s impossible to forget: “I’m as mad as hell, and I’m not going to take this anymore!” It was spoken by the character Howard Beale, played by Peter Finch. The... by Dennis Beaver | consultant, education, employment, human resources, management, social media
March 4, 2025 • By Dennis Beaver Recently, I was invited to speak about navigating etiquette and work culture at the 2025 California State University Bakersfield Career Conference hosted by SHRM (Society for Human Resource Management). I’ll be presenting alongside Dr.... by Dennis Beaver | clients, debt collection, insurance, lawyers, malpractice insurance
February 28, 2025 • By Dennis Beaver In some cases, it’ll work out better if you let it go instead of trying to force a deadbeat client, patient or customer to pay your bill. We’ve all heard the saying “happy wife, happy life.” Of course, today, we might update the...